24h VGS Emergency Call
+ 41 (0)800 144 112

VGS Schweiz AG’s Operations Centre is the link between patients, emergency services, hospitals, clinics, insurance companies and other partner organisations.

Operations centre

Enquiries are accepted and processed immediately, 24 hours a day, 365 days a year. Your orders will be processed as quickly as possible and organised according to your requirements.

Repatriation / retrieval

Have you had an unfortunate accident while on holiday or travelling abroad? We work with your insurance company to organise your safe return home. Our vehicles are specially designed to travel long distances. We can also accompany you around the world on an aeroplane. You will be well looked after by our medical staff.

Emergency call 144

144 is the emergency number in Switzerland. It is operated around the clock (24/7) by the cantonal emergency call centres. The E.O.C. Operations Centre dispatches the appropriate emergency services in cooperation with the emergency call centres of the cantons of Thurgau and St.Gallen.

The 4 most important questions when calling 144:

  1. Where is the emergency location?
  2. Is the person breathing? Yes / No?
  3. What has happened?
  4. How many people are involved?

Additional emergency numbers:

  • 144 Rescue service

  • 117 Police

  • 118 Fire brigade

  • 1414 Rega

Hospitals / clinics

We offer a direct link to our Emergency Operations Centre E.O.C. The fastest way to register your transport is online or by contacting our dispatchers directly. Normal seated, wheelchair, lying down, intensive care and isolette transport are all easily handled by our staff.

Alarms / Security

Security for your home or business. Already have an alarm system? We connect it directly to our Emergency Operations Centre (E.O.C.).

We offer a complete solution with our alarm providers. From burglar alarms to water, temperature, video and audio alarms, always online and smartphone compatible. Rooms and cooling systems can also be monitored in this way.

Home emergency call

The home emergency call connects you directly to the Emergency Operations Centre E.O.C.. Once the emergency call is activated, we mobilise the necessary emergency services within a few seconds. We inform relatives and responsible persons immediately. This ensures the fastest possible help in emergency situations.

Dead man’s switch

This is a safety system that checks whether a person is conscious and able to act. If motionlessness or a horizontal body position is detected, an alarm is triggered and a rescue team is immediately dispatched. This can save lives in an emergency.

Kontaktieren Sie uns

Kontaktieren Sie uns direkt über unser E.O.C. +41 58 255 53 53.
Wir sind an 365 Tagen rund um die Uhr für Sie erreichbar